Why was my payment rejected?

Here are the most common reasons why your payment was rejected:

Your profile didn't complete the World-Check approval. At the moment, EZmob is in a process of integrating KYC system into our business processes.

Solution: Provide us with a copy of your ID or any other official document confirming your identity via email finance@ezmob.com or Support team chat via the website.

You have set up incorrect payment details.

Solution: Review and update the payment information on your profile.

The wire transfer was returned from your bank due to incorrect details.

Solution: Review and update the payment information in your profile and contact your bank for clarifications.